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Marketers, pay attention! Doodly is the tool you've been looking for. An intuitive interface means you can use Doodly as soon as you launch it. It's just you and your story. There's no technology obstacles to get in the way. Sure, a script helps, but creating with Doodly frees you from the idea that you need one before you can even begin. ‎Use Doodle to find the best time for any event. Suggest a number of times and invite participants to select their preferences. It’s free and a breeze to set up — people don’t even need the app or an account to participate! Doodle is ideal for planning your next party with friends, outdoor adventure.

TABLE OF CONTENTS

Troubleshooting Video Playback Issues

Exporting a Video

To export your completed Doodly video, first open the video you would like to export

Then navigate to the 'Actions' menu of your Doodly Dashboard and select 'Export' which is located on the far right-hand side of the program

The 'Export video' menu will appear, allowing you to select the desired export location (on your device) as well as the Resolution, Frames Per Second (FPS) and Quality.

Once that is complete, click 'Continue' to export the file. It will then be available for use on your device!

Custom Export Resolution

When you have completed your project you can choose a custom export size by going to 'Export' at the top right-hand side of the application.

Under the 'Resolution' drop-down menu select 'Custom'

After you have selected the option for a 'Custom' export you will have the opportunity to set the Frames Per Second, Quality and the Width.

If you would like to manually set the height of the exported content you can uncheck the 'constrain aspect ratio' option. This will allow you to manually set the height of the exported file.

More About Exporting Settings

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Currently, the available Doodly output file types are MP4, OGG, MKV and WebM.

Doodly allows you to export video files with varying by Resolution, Frames Per Second and Quality settings which include:

Resolution	Frames Per Second (FPS)	Quality
360p (640x360)	24	Low (62%)
480p (854x480)	25	Medium (76%)
720p (1280x720)	30	High (86%)
1080p (1920x1080)	48	Maximum (100%)
Custom	Up to 60	Maximum (100%)

Troubleshooting Export issues

When exporting a Doodly video, you can expect an export speed of 3 minutes per minute of video (with average settings of 480p & 30 FPS). The longer and more complicated the video, the longer it will take to export.

If you are having issues exporting your Doodly video we recommend checking the following:

Imported audio file type - Certain audio files are not compatible with Doodly. Please click through to learn more about compatible audio file types.
Internet connection speed - As with all of Doodly functions, the internet speed is very important. A slow, weak signal, may cause the software to function slowly, or not respond at all! Please visit SpeedTest to check your internet speed, and you may want to contact your ISP to do more testing on your connection/router.
Export Settings - Changing the export settings such as Resolution, FPS and Quality may be necessary for a successful export. Please click through to learn more about export settings for Doodly projects.
Foreign/Special Characters - Changing the title may be necessary if certain foreign/special characters [such as backslashes (/) or symbols (@)] were used. Please click through to learn more about renaming a project that has foreign characters in the title.
Firewall Settings - Double check your firewall as this may prevent the video from exporting.
Export Destination - The destination location of the mp4 video can be changed during the export process, however, most devices have a standard/default location for downloads.
- For Apple/Mac the default destination is the Movies folder:
- For PC the default destination is the Desktop Libraries folder: